SOS.Mobile 2.9.7

This application forms an integral part of the certified SOS alerting solution designed to enhance the safety of lone workers within organizational environments. It is integrated with an online SOS account system, facilitating compliance with legal requirements for alarm processing. In emergency situations, employees can utilize the app to initiate a prompt and automatic distress call.

The core functionalities of the SOS emergency call application include:

• Rapid and secure emergency notifications through both user-initiated and automatic call functions, such as fall detection, emergency button activation, and disconnection alerts.
• Decentralized reception and management of alarms according to customized response plans, complete with automatic incident documentation.
• Automatic transmission of alarm details—including the individual’s identity and geographic location (both outdoor and indoor)—to designated response centers for swift assistance.
• If an emergency call remains unanswered, escalation procedures can be triggered to ensure timely intervention by appropriate support personnel.
• Option to request a demonstration account for evaluation purposes.

The solution is modular and scalable, intended as a comprehensive package that ensures professional protection for lone workers across various industry sectors:

• Simplicity in installation
• User-friendly interface
• Streamlined functionality

As a dependable, web-based system, it offers a robust response mechanism in crisis situations where rapid aid is crucial. Swissphone’s offerings include extensive emergency call solutions tailored for diverse personal alarm needs.

The foundation of these capabilities lies in the cloud-based software platform SOS Portal, which manages incident reporting, localization, escalation processes, comprehensive documentation, and participant management. The system supports both Swissphone TRIO devices and smartphone apps that enable indoor and outdoor positioning during alarms.

Flexible and efficient incident handling is facilitated through customization to organizational workflows. Administrators can oversee device fleets, configure company-specific alarm protocols, and determine whether alarms are automatically forwarded and escalated or manually processed. When an alarm is received at the designated rescue center, it is displayed with details such as activation method (manual trigger, fall detection, unconsciousness), location data, and relevant response plans. Continuous status updates provide real-time situational awareness, while all interactions are systematically logged for incident reconstruction.

The solutions encompass the entire alerting process—covering initiation, transmission, mobilization, coordination, escalation, and thorough documentation—even in scenarios involving power outages.

For further information or to arrange a demonstration, please contact us at [email protected].